Services

Virtual assistant services that grow with you

One dedicated VA (or a small team) covering admin, customer support, social media, bookkeeping, lead generation, e-commerce and more — all under one monthly plan.

  • Free VA replacement
  • NDA-signed, vetted VAs
  • Free 2-hour trial task
  • Month-to-month, no lock-in

Admin & Executive Assistance

Your right hand for the work that eats your day.

  • Inbox triage, labels, reply drafts & follow-ups
  • Calendar management across time zones
  • Travel research & bookings
  • Document prep, formatting & file organisation
  • CRM updates, data entry & spreadsheets
  • Meeting notes, agendas & reminders

Tools: Google Workspace, Microsoft 365, Notion, Slack, Asana, Trello, ClickUp

Customer Support

Fast, friendly replies that keep customers coming back.

  • Email, chat & WhatsApp support
  • Helpdesk tickets & macros
  • Order status, returns & refunds
  • FAQ / help-centre updates
  • Review monitoring & responses
  • Weekly support summary report

Tools: Zendesk, Freshdesk, Gorgias, Help Scout, Intercom, WhatsApp Business

Social Media & Content

Show up consistently — without spending your evenings on it.

  • Content calendars & post scheduling
  • Canva graphics, carousels & reels covers
  • Captions & hashtag research
  • Comment & DM replies
  • Repurposing blogs, podcasts & videos
  • Monthly performance reports

Tools: Meta Business Suite, Buffer, Later, Canva, CapCut, LinkedIn

Bookkeeping Support

Clean, up-to-date books your accountant will thank you for.

  • Transaction categorisation & entries
  • Invoicing & payment reminders
  • Expense & receipt tracking
  • Bank reconciliation support
  • AR/AP follow-ups
  • Monthly summaries for your accountant

Tools: QuickBooks, Xero, Zoho Books, Tally, Wave, Stripe, PayPal

Lead Generation & CRM

A full pipeline, without the manual grind.

  • Prospect lists & contact research
  • LinkedIn & Apollo research
  • CRM hygiene & pipeline updates
  • Cold email & follow-up sequences
  • Appointment setting
  • Market & competitor research

Tools: HubSpot, Pipedrive, GoHighLevel, Apollo, LinkedIn Sales Navigator, Zoho CRM

E-commerce Operations

Keep your store running smoothly around the clock.

  • Product listings & SEO-friendly descriptions
  • Order processing & fulfilment updates
  • Inventory & supplier coordination
  • Returns, refunds & customer emails
  • Marketplace account health checks
  • Promotions & price updates

Tools: Shopify, Amazon Seller Central, Etsy, WooCommerce, Flipkart, Meesho

Real Estate Support

Spend your time on showings and closings, not paperwork.

  • Lead follow-up & CRM updates
  • MLS listing input & updates
  • Transaction coordination checklists
  • Showing & appointment scheduling
  • Listing marketing & social posts
  • Database & past-client nurture

Tools: Follow Up Boss, kvCORE, Dotloop, SkySlope, Canva, Google Workspace

AI & Automation

Let tools do the busywork — set up and maintained for you.

  • Zapier / Make workflows
  • AI-assisted drafting & summaries
  • Automated reminders & follow-ups
  • Form → CRM → email pipelines
  • Reporting dashboards
  • SOP documentation for every workflow

Tools: Zapier, Make, ChatGPT, Google Sheets, Airtable, Notion

Also: presentations, podcast/YouTube coordination, recruitment support, personal assistance and one-off projects.

How we vet VAs

A 6-step vetting process — so you don't have to

Every Regal Ops VA goes through the same screening before working with a client.

  1. 01

    Application & profile screen

    We review experience, tools used, references and a written application.

  2. 02

    English communication test

    Written test (emails, client replies) plus a recorded voice/video interview for clarity, tone and comprehension.

  3. 03

    Practical skills test

    A paid, real-world task in the role's tools — e.g. inbox triage, a Shopify order flow, a lead list or bookkeeping entries.

  4. 04

    ID & background check

    Government ID verification and reference checks before any client access is granted.

  5. 05

    Onboarding & security training

    Our SOPs, client communication standards, password-manager use, data-privacy rules and the NDA.

  6. 06

    Ongoing QA

    Account-manager reviews, client feedback check-ins and a free replacement if the fit isn't right.

Free download

Free PDF: 50 Tasks You Can Delegate to a Virtual Assistant Today

A printable checklist of 50 real tasks across admin, inbox, customer support, social media, bookkeeping, sales and e-commerce — plus a simple 5-step plan to hand off your first tasks this week.

Instant download. We'll also send occasional delegation tips — unsubscribe anytime. Privacy

Free consultation

Ready to get 20+ hours back every week?

Book a free 15-minute call. We'll map the tasks you can delegate and match you with a vetted VA — we aim to do it within about 48 hours.

Or try the savings calculator first.

Get 20+ hours back every week — talk to us free.