An e-commerce VA who runs the store while you grow the brand
Orders, listings, tickets and returns don't stop at 6pm. A Regal Ops e-commerce VA keeps your Shopify or Amazon store humming — so you can focus on product, ads and growth.
- Free 2-hour trial task
- Works your time zone
- NDA-signed
- Free VA replacement
- NDA-signed, vetted VAs
- Free 2-hour trial task
- Month-to-month, no lock-in
The problems we fix first
Tickets piling up
“Where is my order?” emails and returns swallow hours every day.
Listings never finished
New products, variants and SEO descriptions wait weeks to go live.
Ops firefighting
Inventory, supplier follow-ups and marketplace notices pull you away from growth.
What your VA can take over
- Order processing, fulfilment updates & tracking emails
- Customer support: WISMO, returns, refunds & exchanges
- Product listings, variants & SEO-friendly descriptions
- Inventory counts, low-stock alerts & supplier follow-ups
- Amazon Seller Central case logs & account-health checks
- Review requests & review responses
- Promotions, discount codes & price updates
- Weekly sales & support summary
Tools we work in: Shopify, Amazon Seller Central, Etsy, WooCommerce, Gorgias, Zendesk, Klaviyo, Flipkart, Meesho
A typical week with your VA
- Daily
Process orders, clear support inbox, check stock
- Tue
Upload 10 new listings with images & copy
- Wed
Supplier & 3PL follow-ups
- Thu
Review responses & UGC collection
- Fri
Sales/support report + next-week promo prep
Illustrative example — your VA's week is built around your priorities.
Simple monthly plans. No hidden fees.
Pick the hours you need — upgrade, downgrade or pause monthly.
First 5 clients only: your monthly rate locked for 3 months — on top of the free 2-hour trial task every new client gets.
Claim a founding spotNeed a custom plan or a team of VAs?
Multiple VAs, specialist roles (bookkeeper, designer, appointment setter) or one-off projects — we'll build a quote around you.
Prices in USD. Month-to-month; switch or cancel with 30 days' notice.
Why work with us as a founding client
We're a newly launched agency, so we don't have client reviews to show you yet. Here's exactly what you get instead — and you can test us with a free trial task before paying anything.
Free 2-hour trial task
Every new client can send one real task — we'll do up to 2 hours of it free, so you can judge quality and communication before you pay. No card, no contract.
3-month founding rate lock
We're taking our first 5 founding clients now. Join as one and your monthly rate is locked for your first 3 months.
No long contracts
Plans are month-to-month. Upgrade, downgrade or cancel with 30 days' notice.
NDA & data privacy
Every VA signs an NDA. We use password managers and least-privilege access, and remove access when an engagement ends.
A replacement VA if it's not a fit
Tell your account manager and we'll replace your VA at no extra cost and handle the handover.
Clear reporting
Daily updates plus a weekly report of hours used and tasks completed — you always know what's been done.
Free PDF: 50 Tasks You Can Delegate to a Virtual Assistant Today
A printable checklist of 50 real tasks across admin, inbox, customer support, social media, bookkeeping, sales and e-commerce — plus a simple 5-step plan to hand off your first tasks this week.
Frequently asked questions
Do your VAs know Shopify and Amazon?
We match you with a VA experienced in your platforms. Specific apps can be learned quickly with a short SOP or Loom video.
Can the VA cover weekends or peak seasons?
Tell us your peak periods (e.g. BFCM, Diwali sales) in advance and we'll plan extra hours or backup cover, subject to availability.
Will my VA have access to payments?
We recommend least-privilege access: staff accounts without payout or billing permissions. Your VA never needs your owner login.
Ready to get 20+ hours back every week?
Book a free 15-minute call. We'll map the tasks you can delegate and match you with a vetted VA — we aim to do it within about 48 hours.
Or try the savings calculator first.
